The m9bet takes your privacy seriously. This document clearly and transparently explains what data we collect, how we use it, who we share it with, and how you can exercise your rights as a data subject — in compliance with the General Data Protection Law (Lei nº 13.709/2018).
Last updated: January 15, 2026. Questions? Reach us via 24×7 live chat or at suporte@m9bet.world.
Before reading the full document, here are the most important highlights of our policy
The m9bet collects only the data essential to providing its services: full name, CPF, date of birth, email, phone number, and address. We do not collect data without a specific and legitimate purpose. Every piece of data has a clear purpose, communicated to you at the time of collection.
The m9bet does not sell, rent, transfer, or otherwise commercialize your personal data to third parties under any circumstances. Data is only shared when required by law, by a competent authority, or with service providers essential to operations — always under a confidentiality agreement.
All data transmitted between your device and the servers of m9bet are protected by 256-bit SSL encryption. This includes login, Pix deposits, withdrawals, support messages, and any other communication carried out within the platform.
As a data subject, you have the right to access, correct, export, or request the deletion of your information at any time. Simply contact m9bet via live chat or email. We respond to requests within 15 business days, in accordance with the LGPD.
The m9bet uses cookies to enhance your experience on the platform. You can manage and decline non-essential cookies through your browser settings. Session and security cookies are required for the platform to function properly and cannot be disabled without compromising account security.
All data operations at m9bet is aligned with the General Personal Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO) and regularly audited internal processes to ensure your rights as a data subject are always respected.
The controller of the personal data collected on this platform is m9bet, operator of the platform available at m9bet.world and other digital channels associated with the brand. For the purposes of this Privacy Policy, "controller" means the entity that determines how and why personal data is processed, as defined by the LGPD (Law No. 13.709/2018).
To exercise your rights or ask questions about how your data is processed, you can reach us directly at suporte@m9bet.world or via the live chat available 24×7 within the platform. Requests are responded to within 15 business days from the date of receipt.
This Privacy Policy applies exclusively to the processing of personal data of users residing in Brazil. The official language of this document is Brazilian Portuguese — in the event of any conflict with other language versions, the Portuguese text shall prevail.
The m9bet collects personal data at different points of your interaction with the platform. Below we describe the categories of data collected and the source of each.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identification | Full name, CPF, date of birth | Registration and identity verification |
| Contact | Email, phone number, address | Account communication and verification |
| Financial | Pix key, banking details | Processing deposits and withdrawals |
| Behavioral | Bets, games, sessions | Personalization and responsible gambling |
| Technical | IP, device, browser | Security and fraud prevention |
| KYC Documents | RG, CNH, proof of address | Regulatory compliance |
The m9bet uses your personal data solely for the purposes described below. No data is used in any other way without prior notice to you and, where required, your explicit consent.
All personal data processing carried out by the m9bet is grounded in at least one of the legal bases set out in Article 7 of the LGPD. Below we describe the bases applied to each main purpose:
The m9bet does not carry out automated decision-making that produces significant legal effects based solely on automated data processing, without the possibility of human review, in accordance with the prohibition set out in Article 20 of the LGPD.
The m9bet does not sell your personal data. Sharing only occurs in the following situations and is always limited to what is strictly necessary:
To operate the platform, the m9bet works with specialized service providers that process data on behalf of the m9bet under a confidentiality agreement and with obligations equivalent to those in this policy. This includes: payment processors for Pix, boleto, credit card, PicPay, and Mercado Pago; identity verification services; cloud infrastructure providers; and developers of slots and live casino games.
The m9bet may share data with the relevant Brazilian authorities (Central Bank, Federal Revenue Service, law enforcement, and judicial authorities) when there is a formal request grounded in law or a court order. In such cases, we provide only the data specifically requested.
In cases involving investigation of fraud, money laundering, or other illicit activities related to the platform, the m9bet may share data with the relevant authorities to protect the rights of the company, its users, and third parties.
Important: The m9bet never shares your data with advertisers, data brokers, marketing companies, or any third party for commercial purposes. If you receive communications from third parties claiming to be m9bet partners and requesting your personal data or password, treat it as fraud and notify us immediately.
The m9bet retains your personal data for as long as necessary to fulfill the purposes described in this policy. The criteria that determine retention periods are:
Once retention periods have expired, data is securely deleted or anonymized for statistical purposes. Deletion of data still subject to a mandatory legal retention period cannot be fulfilled immediately, but you will be informed of the applicable timeframe.
The m9bet adopts robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Key measures in place include:
In the event of a security incident that could cause significant risk or harm to you, m9bet will notify the National Data Protection Authority (ANPD) and the affected data subjects within the legal deadlines established by the LGPD. Users will be notified via their registered email and through a prominent notice on the platform.
The m9bet uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and collect aggregated usage analytics. The types of cookies we use are described below:
These are required for the platform to function properly, including maintaining authenticated sessions, form security, and language preferences. They cannot be disabled without affecting access to the platform.
Collect information about how users navigate the m9bet — which pages are visited most, load times, and errors encountered. Data is aggregated and anonymous, used solely to improve technical performance.
They remember your preferences within the platform, such as your last used bet amount, favorite games, and custom settings. They make each visit a more convenient experience.
We use behavioral analytics tools in an aggregated and anonymized manner to understand how users interact with the m9bet and identify opportunities for improvement. None of these analyses are linked to the individual identity of any user.
You can manage and disable non-essential cookies through your browser settings. For Chrome on Android: Settings > Privacy and Security > Cookies. For Safari on iPhone: Settings > Safari > Privacy. Disabling cookies may affect the functionality of certain parts of the platform.
The LGPD grants you a robust set of rights regarding your personal data processed by the m9bet. These rights may be exercised at any time, free of charge, through the platform's support channel.
The m9bet is an exclusive platform for users aged 18 and over. We do not intentionally collect, store, or process personal data from minors. Registration is blocked for users who provide a date of birth indicating they are underage.
If m9bet becomes aware that it has inadvertently collected data from a minor, it will take immediate steps to close the account, delete the data, and, where applicable, return any deposited funds to the legal guardian.
If you are a parent or legal guardian and suspect that a minor has accessed the platform using your credentials, contact us immediately through our 24×7 support. We will handle the case with priority and full confidentiality.
To provide certain services, the m9bet may transfer data to providers located outside Brazil — for example, international cloud servers or slots and live casino game developers based abroad.
When this occurs, the m9bet ensures that international transfers comply with the requirements of Article 33 of the LGPD: either through contracts with specific data protection clauses, confirmation that the destination country offers a level of protection equivalent to Brazil's, or another mechanism approved by the ANPD.
No international data transfer exposes your data to any additional risk beyond the protection standard applied in Brazil. The same confidentiality, restricted use, and technical security obligations apply regardless of where the data is stored.
The m9bet reserves the right to update this Privacy Policy at any time to reflect changes in legislation, data processing practices, or the services offered.
Significant changes will be communicated at least 15 days in advance via the registered email address and through a prominent notice on the platform. Changes required by urgent legal obligations may take effect immediately, with simultaneous notice to users.
The most current version of this policy is always the one published on this page, with the update date shown at the top. We recommend revisiting this page periodically to stay informed about how m9bet protects your privacy.
To exercise any right under the LGPD or to ask questions about this Privacy Policy, please contact m9bet through the channels below:
The m9bet has a designated Data Protection Officer (DPO), responsible for overseeing internal LGPD compliance and serving as a communication channel between the company, data subjects, and the National Data Protection Authority (ANPD). You can reach the DPO at the same email address above, with the subject line "DPO – [your request]".
Responses to LGPD rights requests are provided within 15 business days. For complex requests that require more detailed review, you will be notified of the extended timeline within the first 5 business days.
All of these rights can be exercised free of charge through 24×7 support
You may request a copy of all personal data m9bet holds about you at any time, including a history of how it has been used.
If any of your data is incomplete, inaccurate, or out of date, you can request a correction directly through support or via your account settings.
You may request the deletion of your data when processing is no longer necessary, subject to mandatory legal retention periods.
You have the right to receive your data in a structured, portable format for transfer to another service, in accordance with ANPD regulations.
You may withdraw consent to receive marketing communications at any time, at no cost and without any impact on your access to services.
You have the right to be informed about which entities m9bet shares your data with, as well as your right to withhold consent and the consequences of doing so.
M9bet takes your data seriously. Sign up for free, deposit via Pix, and bet on the Brasileirão with complete peace of mind — a 100% Brazilian platform, fully compliant with the LGPD.